We do our utmost to provide a clean and safe environment for our patients. Studies show that the most important thing that staff and patients can do to minimise the risk of cross-infection is to use the antiseptic hand gels provided, and follow hand-washing guidance (on posters in the toilets). This, along with all our cleaning and waste management procedures, should ensure that we meet the high standards patients should expect of their surgery.
Our Infection Control audit was undertaken by an external contractor and updated in February 20117 – it is published here. We have taken corrective action where appropriate and will continue to update our action. In October 2017 we invited the Infection Control Nurse from Southern Derbyshire CCG to inspect the Surgery for a ‘fresh eye’ and we will review her report and any actions therein when we receive it.
The task of ensuring excellence infection control is never complete – we need to always be vigilant that our standards do not slip, and despite our best efforts it is possible that we might miss something. So, we would really appreciate it if you could help us by letting us know if you see any issues, so that we can deal with them immediately.
You can do this by telling a member of staff, popping a note in the Suggestion box (to the left of the Dispensary hatch in reception) or emailing us at The Surgery Clifton Road.