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Check if you or your child has coronavirus symptoms
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Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
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People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Chronic Disease Clinics
We have nurse-led clinics which are by invitation only following referral by a doctor. These include:
blood tests done at least 2 weeks prior to your appointment
Pre-natal counselling is available with a doctor or midwife. Booking appointments can be made with the midwife 8-10 weeks into the pregnancy. Please speak to reception to arrange your appointment.
The midwife sees patients on a Monday morning for follow-ups and Monday afternoon for initial booking.
Cervical Smear Tests
All women aged 25-64 are invited in writing for this test when due (except those who have had a hysterectomy). The service is by appointment only. Please contact reception to make an appointment in one of our regular practice nurse smear clinics.
We will contact you and arrange an appointment at the clinic. These are held on Fridays between 10:00 – 12:00 for routine baby checks and vaccinations.
Routine appointments with doctors and nurses can be booked. The practice holds dedicated clinics for long term contraception (e.g. coils and implants) - please ask at reception for details. Emergency contraception is always available but you need to make reception aware of this requirement. This can be discussed in private.
We offer all vaccinations. We are also a registered Yellow Fever Centre. Please contact reception or discuss with a practice nurse or doctor.
Flu vaccinations are offered to all patients over 65 and to all diabetics, those with chronic disease (e.g. heart, lung, liver, kidney, neurological disease etc) and those with a weak immune system. We advertise sessions in the local press and community venues. Please contact reception to make an appointment.
Phlebotomy (Blood Tests)
By appointment only Monday – Friday 08:30 – 10:30. There is also a walk-in blood clinic at St Oswalds on Tuesdays & Thursdays 08:30am – 11:00 for all Hospital Blood Tests, please ensure that you take your forms/paperwork with you to these appointments.
Some doctors undertake minor surgery. Please discuss with your GP prior to making a booking. Procedures of limited clinical value to the NHS are referred to Private providers.
Please make an appointment with the practice nurses at least 6 weeks before travel if possible. Clinic times vary to suit patient needs. It is helpful if you can give us your travel itinerary when you book an appointment. Where the NHS do not cover travel costs you may be referred to a Private provider.
Our doctors and nursing team are always happy to discuss how we can support you to stop smoking. Alternatively, you can call the Stop Smoking Service on 0800 085 22 99 or 01246 868425, who run clinics in Ashbourne.
Patients can be referred following discussion with a doctor, or can self-refer; please ask reception for a leaflet.
If you are a patient of this practice you can now refer yourself directly to the Physiotherapy Service at St Oswalds Hospital by completing the Self Referral Form (please pick up a copy from reception). You no longer need to visit your GP first.
ALL COMPLETED FORMS MUST BE RETURNED TO ST OSWALDS HOSPITAL
It is important to consider travel vaccinations as early as possible - at least 6 weeks before you travel. If you require subsequent/booster treatments to complete a vaccine course, they must be at least 2 weeks before you travel to allow the vaccines to work. In addition, some vaccines have to be ordered as they are not kept in stock.
If you think you may require any vaccinations relating to foreign travel, please visit the website https://travelhealthpro.org.uk/ for information on the areas you are visiting, and to see which vaccinations may be necessary for your trip. Then, please complete our
Travel Questionnaire Updated Jan 2020.docx
and give it to Reception. The Practice Nurse will then review the information, and we will then contact you to discuss making an appointment at the Surgery if necessary.
If you are travelling within 4 weeks you will need to visit a travel clinic
Details are listed below, they offer a similar service to us:
Manor Travel Clinic, 99-101 St Peters Street Derby - Tel: 01332 347926
Regent Street Clinic, Regent Street, Nottingham - Tel: 01159 475498
Please note we provide travel advice as a service to our patients. If you do not allow sufficient time for us to assess your needs and administer the vaccines, we may need to send you to an alternative provider.
Some travel vaccines are not covered by the NHS and must be purchased privately; Henmore Health Limited can provide these services locally www.henmorehealth.co.uk - other providers are available.
Further information about countries and vaccinations required see the links below:-
St Oswald's Hospital Ashbourne
Sexual Health Screening, Contraception, pregnancy testing all confidential based at St Oswald's Hospital Ashbourne on Wednesday 3:00 - 6.30pm or contact 01335 230000 or you can book an appointment through the Central Booking line on 0800 328 3383
0800 282930 - Confidential Sexwise Advice Service
www.fpa.org.uk or call 0845 122 8690
www.ruthinking.co.uk or call 0800 28 29 30 for facts about contraception, STI's, abortion, and links to other useful sites.
www.brook.org.uk - free and confidential advice on sexual health and contraception for under 25's call 0800 0185 023
www.condomessentialwear.co.uk for detailed informaiton on STI's and how to stay protected your teen can visit this web site.
If you want help on how to talk to your kids, you can get information and support free from Parentline on 0808 800 2222.
Living with Teenagers - a parenting skills course - These free 8 week NHS Courses help Parents get the best from their relationship with their teenage children. To find out about courses in your area, call 01246 514977 or 01246 514978.
For a list of local clinics where your teenagers can get free contraception and condoms, visit www.nhs.uk or www.ruthinking.co.uk
Parentline Plus 0808 800 2222 - a national charity providing free 24hr help and support or visit www.parentlineplus.org.uk
You can also get help or advice from your GP or practice nurse, and there are more local venues and contacts listed at: www.nhs/worthtalkingabout
You can book a telephone call with a doctor or our prescribing nurse if you are unable to get down to the surgery and need advice, please ring reception on 01335 300588 and ask for a telephone call appointment.
Private healthcare at The Surgery is undertaken by Henmore Health Limited, an independently registered and CQC approved healthcare provider, if you seek occupational medicals and bespoke healthcare including Mental Health consider Henmore Health Limited www.henmorehealth.co.uk or call Reception for more information.
Henmore Health has been contracted to undertake Medico-Legal including Medical Reports and Insurance Reports on behalf of The Surgery to reduce the strain on the Practice and allow the team to focus on quality, NHS funded services.
Fees charged by Henmore Health for the completion of such reports and/or forms are representative of the time it takes and the resources required to complete them. If you have any questions please do not hesitate to contact us or Henmore Health Limited.
Citizens Advice in Derbyshire Dales provides weekly advice sessions for practice patients at the surgery. Patients of Brailsford and Hulland Medical practice can also use this service. Advice sessions are held at the surgery every Monday between 2 and 4pm on an appointment only basis.
Citizens Advice provides free, independent, confidential, impartial advice for any problem including:
If you feel you could benefit from an appointment, please speak with your GP, nurse or reception.
The dispensary is for patients who live more than 1 mile from a retail pharmacy. If you believe you fulfil this criteria (which is set by the government), please let us know as the practice is able to dispense most medications prescribed before you leave the surgery (saving any delay or need to visit a pharmacy).
The dispensary accepts telephone requests for repeat prescriptions from elderly and housebound patient only. Calls will be accepted between 10:00 - 12:00 and 16:00 - 17:00. The dispensary is closed to patients between 1-2pm daily.
The dispensary number is 01335 301840
Housebound Patients eligible for our Dispensing Services may also be eligible for free home delivery. For patients who do not qualify for free services, routine repeat medication can be delivered for a charge of £3.50 per delivery and can be a convenient way to receive your medication. Please contact Dispensary for more information.
Ashbourne Community Transport & Derbyshire Connect (ACT)
The Surgery works closely with ACT to ensure good routine transport connections for our patients, ACT also provide our prescription delivery services.
Non-emergency Patient Transport Services in Derbyshire
From 1 August 2016, East Midlands Ambulance Service (EMAS) will take over from NSL to provide non-emergency patient transport for patients who live in and are registered with GP’s in Derbyshire.
This service is for patients who need medical or clinical support to get to and from their healthcare appointments.
Entitlement to transport will depend on whether the patient meets the eligibility criteria set out by the local clinical commissioning group. All patients will go through an eligibility criteria assessment when booking their transport. Patient transport is available for patients who:
Until the EMAS-provided service goes live on 1 August, patients can book through the current provider. After then, they must contact EMAS.
Booking Line: 0300 300 3434 (from 1 August)
All the other providers for other areas in the East Midlands remain the same.
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